Mumbai's Iconic K. Rustom & Co. Ice Cream Parlour License Suspended Over Hygiene Violations

A digital creator remarked, "Ultimately, K Rustom's aunt received her due karma," reflecting sentiments from numerous customers who reported experiencing discourteous treatment from the staff.


By: Times Foodie

Updated Jul 10, 2026 | 15:40 IST

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K. Rustom & Co. Ice Cream Parlour, a beloved establishment in Mumbai known for its wafer-biscuit ice cream sandwiches, has been a staple since its inception in 1953. The parlour has garnered a loyal following over the decades, attracting both locals and tourists who often share their experiences on social media. However, recent events have cast a shadow over its reputation, as the shop faced immediate license suspension following a statewide food safety inspection conducted on July 7 and 8.
The inspection revealed alarming hygiene violations at K. Rustom & Co., including the presence of live rats and houseflies, broken cold-chain operations, expired products, and a failure to maintain mandatory records. These findings led to the suspension of the shop's license under Section 32(3) of the Food Safety and Standards Act, 2006, raising concerns about food safety standards in the establishment.
As news of the suspension spread, reactions from the public were mixed. Many patrons expressed sadness over the closure of a cherished childhood favorite, while others criticized the parlour for its long-standing hygiene and service issues. Actor Zervaan J. Bunshah shared his thoughts in a viral video, stating that while many in Mumbai were "extremely sad" about the closure, he found the ice creams to be "overly priced" and the service "terrible." His comments sparked a debate about the parlour's reputation and the expectations of its customers.
Social media users have also weighed in on the situation, with some expressing disappointment over the closure while others felt it was deserved. One user recounted a disappointing visit, stating, "I couldn't understand the hype," while another remarked on the attention the closure received compared to other establishments with similar concerns. This has led to discussions about the broader implications for food safety in Mumbai's dining scene.
In light of the recent developments, the future of K. Rustom & Co. remains uncertain. While some fans hope for a return to form, others question whether the establishment can recover from this setback. As the debate continues, many are left wondering about the balance between nostalgia and the necessity of maintaining high hygiene standards in the food industry.


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